Practitioners & Payers

Practitioners & Payers

Hospitals. Clinics, Providers and Payers

Better Patient Outcomes

Modern patient care can cut across multiple providers, payers, and healthcare apps. It has evolved from from activity-based healthcare to focus on outcomes. This requires healthcare participants to capture, share and analyze volumes of data. 

axsystek delivers success for healthcare participants through IT solutions that anticipate patient needs, support proactive health and wellness engagement and analytics to unlock data and reveal opprotunities to assist patients in their healthcare journey.

Patient
Outcomes
Patient <br>Outcomes
Patient <br>Outcomes

What We Do 

Personalized patient care requires a dynamic customization of care relevant to an individual, based on factors such as medical condition, genome, values, circumstances and needs. The ability to define patient profiles, map care journeys and create individual wellness campaigns are key to implementing personalized care which can improve the patient experience and help improve outcomes. 

A personalized care framework has to also control costs to ensure smooth transition and seamless care from providers and payers.  When patients search information on a site, but follow-up on chat, a patient's conversation is expected to continue, regardless of how an interaction started which can get complicated with different provider and payer teams.

axsysTek takes time to understand unique operational needs before tailoring cloud solutions to achieve definable care management goals. We design and implement patient profile, self-service, and marketing systems.

How We Help 

In this age of personalized and convenient service, patients expect a similar experience from healthcare. Patients want equitable, affordable and convenient care regardless of where they live requiring healthcare firms understand patients across digital channels.

As patients look for alternatives to meet healthcare needs, healthcare firms have an opportunity to provide a wider range of health services. This requires innovative digital strategies that change the patient experience and enable healthcare firms to transform operations to deliver personalized care efficiently, effectively and affordably.

axsysTek experience in healthcare, coupled with diverse industry expertise, provides a different insight that can help healthcare digital transformation efforts. By leveraging  secure, cloud solutions,  we help modernize systems through the following services:

  • Modernization
  •  Cloud Applications
  • Customer Experience
  • Change Management
  • Customer Care Automation
  • Marketing Acceleration
  • Back Office Transformation
  • Data and Advanced Analytics

Case Study: Healthcare Provider

Patient 360 Implementation

Working with a large Regional Healthcare provider, axsysTek helped transform the patient experience and back office for the Gastro-Intestinal care area.

Business Challenge 

A Provider with over 200 primary care and specialty physician practices, children’s specialty clinics, home health care, behavioral health, occupational health, rehabilitation services and urgent care facilities wanted to improve care management, outreach and back office processes for Gastro-Intestinal patients.

Solution 

Analyzed paper-based in-take, assessment, care plan and follow-up converting to Salesforce HealthCloud forms using MuleSoft for data exchange with Cerner and Epic EHR platforms. Patient profiles integrated into Salesforce Marketing Cloud to manage alerts, notifications, communications and interactions.

Benefit 

This new patient-centered framework enables the department to deliver more personalized, next-generation care improving how they manage and engage patients. System  empowers patients with more  on-demand health data and visualization tools so they can participate in their care journey.

About axsysTek

axsysTek is a world class IT and Digital Media company creating solutions for industry, government and non-profits across IT, sales, marketing, media, finance, and operation areas.

We create innovative solutions that improve customer engagement and streamline employee productivity.

Washington, DC HQ

  • 1717 K Street, NW
    9th Floor - Suite 900
    Washington, DC 20006
  • +1 202 243 7830‬
    [email protected]